Shipping

'AV Australia Online' will endeavour to dispatch ordered products as soon as possible

following payment confirmation. At present we do not ship outside of Australia.

Shipping methods may vary with product type and size. Shipping method details will

be provided once order is processed.

Most Orders are sent through Star Track Express. Some orders may be sent via different couriers,

depending on the delivery location.

Unfortunatly not all items can be shipped to PO Boxes and as such we ask that you please

call us if you are unsure or provide us with a street address to send your item to.

Products are shipped from Melbourne, Sydney and Perth. To ensure you get you items

as soon as possible!

In some cases discounted shipping may be possible due to order quantity. If you

would like shipping cost clarified or believe a bulk shipping discount may apply, please

Shipping of products is carried out by 3rd party suppliers. It is a customer

responsibiltiy to thoroughly inspect all received products and notify courier of any

damage. It is also a requirement that accompanying paperwork is annotated as

'damaged goods' and advice of damaged goods emailed to

Further to this, a fax copy of the annotated paperwork is to be faxed to 03 50 222 464.

This notification must be received with-in 7 days of receiving the products.

Where a courier is unable to deliver products due to nominated adult not being on-site

for delivery/ unclear delivery address/ impossible access, it will become the customer's

responsibilty to collect the items from a local freight depot or arrange alternate

delivery measures. (possibly incurring an additional charge)

Delivery Charges

Freight costs for items shipped for delivery will be charged as per quoted shipping

cost attached to each shopping cart total at check-out. The total cost does include

shipping as described.

Difficult access/multi storey delivery may incur an additional cost.

Please advise AV Australia Online if you believe this may be the case by emailing

Free Call
1800 818 360
For all your enquiries

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