This document describes AV Australia Online Privacy Policy.

AV Australia Online is committed to supporting the 'National Privacy Principles for

the Fair Handling of Personal Information' set by the The Office of the Privacy

Commissioner. These principles define clear standards for the collection, access,

storage and use of personal information which we obtain as part of our business

operations.

The information we collect

We lawfully collect personal information that is necessary for our business to

function. The information we collect and hold will depend upon the products and

services you request from us and may include:

• Information you provide us when you purchase goods or services 
• Includes over the phone or internet transactions.
• This information will include your name, address and contact details.
• Information derived from communications between us and you.

The use of the facilities and services available through our website will determine

the amount and type of information we collect. The only personal information we

collect when you use our website is what you tell us about yourself, for example,

by completing an online form when you request product information, or when you

send us email we will record your mail address.

How we use your information

We use the information we collect for the purpose disclosed at the time of

collection, or otherwise as set out in this Privacy Statement. We will not use your

personal information for any other purpose without first seeking your consent,

unless authorised or required by law. Generally we will only use and disclose your

personal information:

• To establish and maintain your relationship as a customer of AV Australia Online
• To provide the products and services you have requested from AV Australia Online
• To administer and manage those products and services.
• To answer your inquiry.
• For direct marketing by email, specials on products or services you have shown interest in.

If we contact you in this way without obtaining your prior consent, we will provide

you with the opportunity to decline any further marketing communications. If you

at any time receive any communication from AV Australia Online which you would

not like to receive, please contact us and we will remove your name from our

mailing list.

Access to your personal information

In most cases, you can gain access to the personal information that AV Australia

Online holds about you, subject to some exceptions allowed by law.

If you would like to check or amend your contact details, please contact us. We

will deal with all requests for access to personal information as quickly as possible.

Security

AV Australia Online will take reasonable steps to keep secure any personal

information which we hold and to keep this information accurate and up to date.

Personal information is stored in a secure server or secure files.

The Internet is not always a secure method of transmitting information.

Accordingly, AV Australia Online cannot accept responsibility for the security of

information you send to, or receive from us over the Internet or for any

unauthorised access or use of that information

Changes to this Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to

time. We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

If you would like any further information, or have any queries, problems

orcomplaints in relation to this Privacy Policy or our information handling practices

in general, please contact us on sales@avaustralia.com.au

 

OR

 

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1800 818 360
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